1. Information We Collect

We may collect:

  • Name, contact number, email

  • Vehicle details

  • Charging session data

  • Payment information

  • Location data (for station usage)

  • Device and app usage information

2. How We Use Information

Your data is used to:

  • Provide charging services

  • Process payments

  • Send notifications and updates

  • Improve CMS and mobile app experience

  • Ensure seamless charging operations

  • Provide customer support

3. Data Security

We implement industry-standard security practices including:

  • Secure payment gateway integration

  • Encrypted data transmission

  • Controlled access to backend systems

4. Sharing of Information

We do not sell personal data. Information may be shared with:

  • Payment gateway providers

  • Regulatory authorities (if required)

  • Service partners for installation & maintenance

5. Data Retention

Data is retained as long as necessary for operational, legal, and compliance purposes.

6. User Rights

Users may request:

  • Access to their personal data

  • Correction of inaccurate data

  • Deletion of data (subject to legal compliance)

For privacy-related queries:
📧 info@evcosmos.in
📞 +91 919981032747